Click below to watch my "Customer Obsession" talk at “Industry: The Product Conference” in Cleveland (NPS of 89!):

Below is my new “Digital Disruption: The Good, The Bad, and The Ugly” talk at the “Product Leader Summit.”

"Leaders Lead" at the NYC "Product Leader Summit," below (NPS = 63):

"From Product Strategy to Execution" at Products That Count in NYC (NPS = 90)

Hacking Your Product Leader Career at Adobe (Net Promoter Score = 73)

Branding for Builders (NPS = 75)

Watch my first test drive of "Chegg: Wicked Hard Decisions" at NatureBox, a SF-based startup. NPS = 81.

Click below to watch my "Netflix’s Wicked Hard Decisions" talk at CNN/Turner in Atlanta (NPS of 89!):

Netflix: Personalization 202 at Meetup (the company) in NYC.  (NPS of 72), below: