I teach, advise, and host product leadership talks & workshops worldwide. I live in San Francisco.

Click below to watch my new "Customer Obsession" talk at Nir Eyal's "Habit Summit."  (NPS of 69.)

Grab product leaders in Jakarta

  • Click here to give feedback on today's "Customer Obsession" talk.
  • Click here to download a PDF of today's presentation.
  • Click here to read my "Customer Obsession" article.

what's new

  • I did an interview on the NYSE floor -- the first time I was back since Chegg went public in 2013.  Here is the interview for "Cheddar."
  • I am the co-host of "Product Decoded," a podcast produced by Spero Ventures and the Product Leader Summit. In this episode, I interview Michael Sippey, the VP Product at Medium.  Click here to listen.
  • I published my latest article, "How Netflix's Customer Obsession Created a Customer Obsession" on Medium.  Click here to read the article.

Upcoming public talks & workshops

ABout Me

As the former VP of Product at Netflix, Chief Product Officer at Chegg, SVP Product at The Learning Company, and a Producer at Electronic Arts, I have lots of experience building world-class products, teams, and companies.

Today, I take on three day/week "Executive-In-Residence" product roles and I am an adviser to consumer tech product leaders in San Francisco, Boston, NYC, and Salt Lake City.  I also teach a graduate-level entrepreneurship course at Stanford.

Every six months I co-host an invite-only 120-person Product Leader Summit.  The next two are November 15, 2018 in Redwood City, CA and May 2019 in NYC. Click here to apply.

My wife, Kristen Hege, is a physician/scientist working to cure cancer, my daughter Kelsey, lives in Boston (and follows Mom's career path) while daughter Brit, a senior at Colby College, has career aspirations more like mine. (Read more about Brit here.)

What do others think?

Don’t miss a chance to learn from one of the best.
— Brooke Brown, CPO at Rent The Runway
Changed the way I think
— Gautam Gupta, Co-Founder and CEO @ NatureBox
Hard lessons... backed by real experience & rigorous experimentation
— Andres Glusman, Chief Strategy Officer @ Meetup
Left the whole team feeling engaged and wanting more.
— Tom Stockham, CEO @ Experticity