I teach and advise product leaders. Occasionally, I take on three day/week roles to keep my skills sharp. 

ProductTank SF: "Customer Obsession" participants

Kellogg: "Branding for Builders" workshop for weekend & evening MBA students

Kiva: "Getting Personal" talk:

What's New

  • I am the co-host of "Product Decoded," a podcast produced by Spero Ventures (an Omidyar Network spin-off) and the "Product Leader Summit." In this episode, I interview Todd Yellin, the VP Product at Netflix.  Click here to listen.
  • SF Peeps: I am giving my new "Customer Obsession" talk at ProductTank SF on May 23rd at 6 pm.  Sign up here.
  • I published my latest article, "How Netflix's Customer Obsession Created a Customer Obsession" on Medium with Spero Ventures.  Click here to read the article.
  • I just wrote, "Bad Presentation Gone Good." It's the inside scoop on the angst-inducing creative process of building a new presentation for a 400-person audience.  Hint: Through NPS surveys, it works out in the end.  Read it by clicking here.
  • I give my "Customer Obsession" talk in Beijing on June 29th. (Click here to buy tickets for Product Next’s “PM Summit.”)

ABout Me

As the former VP of Product at Netflix, Chief Product Officer at Chegg, SVP Product at The Learning Company, and a Producer at Electronic Arts, I have lots of experience building world-class products, teams, and companies.

Today, I take on three day/week "Executive-In-Residence" product roles and I am an adviser to consumer tech product leaders in San Francisco, Boston, NYC, and Salt Lake City.  I also teach graduate-level entrepreneurship and product management courses at both Stanford and Dartmouth.

Every six months I co-host a 120-person Product Leader Summit.  The next two are November 15, 2018 in Redwood City, CA and May 2019 in NYC.

What do others think?

Don’t miss a chance to learn from one of the best.
— Brooke Brown, CPO at Rent The Runway
Changed the way I think
— Gautam Gupta, Co-Founder and CEO @ NatureBox
Hard lessons... backed by real experience & rigorous experimentation
— Andres Glusman, Chief Strategy Officer @ Meetup
Left the whole team feeling engaged and wanting more.
— Tom Stockham, CEO @ Experticity