I teach, advise, and host product leadership talks & workshops worldwide. I live in San Francisco.

Click below to watch my new "Customer Obsession" talk at Nir Eyal's 400-person "Habit Summit" (NPS = 69).

What's New

  • I am the co-host of "Product Decoded," a podcast produced by Spero Ventures and the Product Leader Summit. In this episode, I interview Michael Sippey, the VP Product at Medium.  Click here to listen.
  • I published my latest article, "How Netflix's Customer Obsession Created a Customer Obsession" on Medium.  Click here to read the article.
  • I give my "Customer Obsession" talk in Beijing on June 29th. (Click here to buy tickets for Product Next’s “PM Summit.”)

ABout Me

As the former VP of Product at Netflix, Chief Product Officer at Chegg, SVP Product at The Learning Company, and a Producer at Electronic Arts, I have lots of experience building world-class products, teams, and companies.

Today, I take on three day/week "Executive-In-Residence" product roles and I am an adviser to consumer tech product leaders in San Francisco, Boston, NYC, and Salt Lake City.  I also teach a graduate-level entrepreneurship course at Stanford.

Every six months I co-host an invite-only 120-person Product Leader Summit.  The next two are November 15, 2018 in Redwood City, CA and May 2019 in NYC. Click here to apply.

My wife, Kristen Hege, is a physician/scientist working to cure cancer, my daughter Kelsey, lives in Boston (and follows Mom's career path) while daughter Brit, a senior at Colby College, has career aspirations more like mine. (Read more about Brit here.)

What do others think?

Don’t miss a chance to learn from one of the best.
— Brooke Brown, CPO at Rent The Runway
Changed the way I think
— Gautam Gupta, Co-Founder and CEO @ NatureBox
Hard lessons... backed by real experience & rigorous experimentation
— Andres Glusman, Chief Strategy Officer @ Meetup
Left the whole team feeling engaged and wanting more.
— Tom Stockham, CEO @ Experticity