Participants in netflix’s customer obsession talk

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 If you haven’t given feedback yet on the presentation, please click the following link:

https://www.surveymonkey.com/r/geotabPS29PFX

Click below for additional resources:

  • Click here for a PDF of the presentation.

  • Click here to check out my free ”Ask Gib” product newsletter.

  • Click here to read my “Customer Obsession” article on Medium.

  • Click here to read my 12-part “How To Define Your Product Strategy” series on Medium.

  • Click here to read “A Brief History of Netflix Personalization.”

  • Click here for my new Product Strategy Workshop on Maven

  • Click here to check out my self-paced Product Strategy Workshop on Teachable. You can “try before you buy” — the first two modules are free.

To follow me on your favorite platform:

Geotab Organizers for Online presentation:

  • Please send me a Google Calendar invite.

  • I will join 30 minutes before the presentation begins.

  • Intro: Introduction: “Gib was VP of Product at Netflix starting in 2005. In 2010, he became the CPO of Chegg, a textbook rental and homework help company that went public in 2014. Today, Gib is a guest lecturer at Stanford, a speaker, writer, and adviser.”

  • I often use Slido and provide a QR code for people to “vote” and both ask and answer questions. This link offers the same: https://app.sli.do/event/9z3BTKEMrE67iwuWvLo7pD

  • It's helpful if folks have wireless and their phones. It's ideal if I can see the room and hear the audience. Having at least one handheld microphone in the room is beneficial.

  • Timing: I prefer a total of one hour. Sometimes I finish with ten minutes to spare— and answer questions— and depending on engagement, it sometimes takes the full hour to complete the presentation.

  • I don’t have a strict cutoff, but please let me know if you do.

  • My cell is 650 867 4338. It’s the same number for WhatsApp. My email is gbiddle616@gmail.com.

For in-person events:

  • I prefer a lavalier microphone and have a Macbook Pro with HDMI and I have my own dongle. I’ll need to borrow a clicker.

  • I like to be able to see a monitor and I do not use notes, so it’s fine to mirror my presentation to the monitor.

  • I use GoogleSlides so I need access to reasonable wireless.

  • I provided a pdf of the presentation but note the Slido pages look quite different in a live presentation. Slido lets folks “vote” using a QR code and their phone.

  • My contact info: 650 867 4338; gbiddle616@gmail.com

  • Introduction: “Gib was VP of Product at Netflix starting in 2005. In 2010, he became the CPO of Chegg, a textbook rental and homework help company that went public in 2014. Today, Gib is a guest lecturer at Stanford, a speaker, writer, and adviser.”

  • It’s fine to provide the link to this page: https://www.gibsonbiddle.com/obsession